Services and Tips / Service und Tipps
Here you can find tips and information about life in Stuttgart.
Hier finden Sie Tipps und Informationen rund um das Leben in Stuttgart.
Hier finden Sie Tipps und Informationen rund um das Leben in Stuttgart.
There are plenty of low-cost shops and businesses in Stuttgart with products from your home country . It is recommended that you ask a social worker for some shopping tips in your district. You qualify to do your shopping at the 'Tafel' community food shop. You can buy groceries at discounted prices there.
You must apply for a Tafel ID pass at one of the Tafel shops. In addition, you require a certificate from the social benefits department of your social security office.
Verification of benefits: What do I need to bring with me to the social benefits office?
TAFEL-COMMUNITY FOOD SHOP
Schwäbische Tafel - Leonhardsladen
Hauptstätter Straße 75
70178 Stuttgart
S-Mitte
http://www.tafel-stuttgart.de
Schwäbische Tafel - Bad Cannstatter Tafel
Brückenstraße 1
70376 Stuttgart
S-Bad Cannstatt
mail@stuttgarter-tafel.de
http://www.tafel-stuttgart.de
Schwäbische Tafel - Möhringer Tafelladen
Plieninger Straße 2
70567 Stuttgart
S-Möhringen
mail@stuttgarter-tafel.de
http://www.tafel-stuttgart.de
USED FURNITURE, TOYS AND HOUSEHOLD GOODS AT SECOND-HAND STORES
Das kleine Kaufhaus Stammheim
Korntaler Straße 51
70439 Stuttgart
S-Stammheim
+49 711 860547-41
+49 711 86054753 (Café)
daskaufhaus@neuearbeit.de
http://www.daskaufhaus.de
Das Kaufhaus Wangen
Inselstraße 5
70327 Stuttgart
S-Wangen
+49 711 407031-77
daskaufhaus@neuearbeit.de
http://www.daskaufhaus.de
Das Kaufhaus Bad Cannstatt
Kreuznacher Straße 53
70372 Stuttgart
S-Bad Cannstatt
+49 711 469800-10
info@daskaufhaus.de
http://www.daskaufhaus.de
FAIRKAUF 2handKaufhaus
Steiermärker Straße 53
70469 Stuttgart
S-Feuerbach
+49 711 65706-0
http://www.caritas-stuttgart.de
In addition, there is the 'Verschenk' online auction site
run by the city of Stuttgart
www.stuttgart.de/verschenkmarkt
CHARITY CLOTHES SHOPS
Kleiderhilfe - Second Hand Shop
Leonhardsplatz 21
70182 Stuttgart
Trott-war Kleiderkammer
Hauptstätter Straße 138 a
70178 Stuttgart
DRK Kleiderstube
Osterbronnstraße 60
70565 Stuttgart
You must apply for a Tafel ID pass at one of the Tafel shops. In addition, you require a certificate from the social benefits department of your social security office.
Verification of benefits: What do I need to bring with me to the social benefits office?
- Valid passport documents
- Proof of arrival (or BüMA)
- Proof of arrival (or BüMA)
- Verification of AsylbLG (German Asylum Seekers Benefits Act) benefits
TAFEL-COMMUNITY FOOD SHOP
Schwäbische Tafel - Leonhardsladen
Hauptstätter Straße 75
70178 Stuttgart
S-Mitte
http://www.tafel-stuttgart.de
Schwäbische Tafel - Bad Cannstatter Tafel
Brückenstraße 1
70376 Stuttgart
S-Bad Cannstatt
mail@stuttgarter-tafel.de
http://www.tafel-stuttgart.de
Schwäbische Tafel - Möhringer Tafelladen
Plieninger Straße 2
70567 Stuttgart
S-Möhringen
mail@stuttgarter-tafel.de
http://www.tafel-stuttgart.de
Das kleine Kaufhaus Stammheim
Korntaler Straße 51
70439 Stuttgart
S-Stammheim
+49 711 860547-41
+49 711 86054753 (Café)
daskaufhaus@neuearbeit.de
http://www.daskaufhaus.de
Das Kaufhaus Wangen
Inselstraße 5
70327 Stuttgart
S-Wangen
+49 711 407031-77
daskaufhaus@neuearbeit.de
http://www.daskaufhaus.de
Das Kaufhaus Bad Cannstatt
Kreuznacher Straße 53
70372 Stuttgart
S-Bad Cannstatt
+49 711 469800-10
info@daskaufhaus.de
http://www.daskaufhaus.de
FAIRKAUF 2handKaufhaus
Steiermärker Straße 53
70469 Stuttgart
S-Feuerbach
+49 711 65706-0
http://www.caritas-stuttgart.de
In addition, there is the 'Verschenk' online auction site
run by the city of Stuttgart
www.stuttgart.de/verschenkmarkt
CHARITY CLOTHES SHOPS
Kleiderhilfe - Second Hand Shop
Leonhardsplatz 21
70182 Stuttgart
Trott-war Kleiderkammer
Hauptstätter Straße 138 a
70178 Stuttgart
DRK Kleiderstube
Osterbronnstraße 60
70565 Stuttgart
In order to get around the city easily, quickly and unhindered, you can travel by bicycle or use public transport.
Furthermore, there are various forms of public transport (VVS), that you can use in Stuttgart. The VVS standard ticket is valid for all S-Bahn trains (marked with an 'S'), city trains (marked with a 'U'), regional trains (marked with an 'R') and buses within Stuttgart and the surrounding area. At every station you will find a general plan that illustrates which forms of transport travel where.
If you want to use local transport, i.e. public transport, you need to have a valid travel ticket. Travel tickets are valid for all the above stated VVS modes of transport. It is a criminal offence to travel without a ticket, can cost a lot of money and thereby be detrimental to your asylum application. The price for a ticket depends on how far you are wanting to travel. This is because Stuttgart is divided up into so-called 'zones'. The zones indicate the distance from the main train station.
Travel tickets can either be purchased at the SSB customer centre at Stuttgart's main station, at Rotebühlplatz or Charlottenplatz, or at any of the automatic ticket machines. If there is something that you don't understand or you have any questions about any of the 'zones', please ask someone for assistance. Multi-journey tickets must be additionally validated. There is a machine for validating tickets inside the bus or U-Bahn. Multi-journey tickets for the S-Bahn and trains must be validated before you travel. There is a machine located on the platform for this purpose. If you are unable to find this machine, please ask someone for assistance. If you take public transport very regularly, it is perhaps worthwhile buying a monthly ticket.
Bicycles are very often donated by helpful people from the local neighbourhood and provided by volunteers at the shared accommodation buildings. Ask a social worker whether this possibility exists at your particular shelter.
Monthly ticket: What do I need to bring with me to the SSB customer centre?
Traffic regulations
The traffic regulations and, above all, the behaviour of road users in Germany differ from those in your home country, sometimes considerably. So that you do not endanger yourself or others, there is an information brochure available in German, English and Arabic: The main traffic reguations in Germany (PDF).
Cars and driving licence
If you would like to drive a car, you can use the driving licence from your country of origin for up to six months. After this, however, you need a German driving licence otherwise you will be liable for prosecution.
It is illegal to consume alcohol when driving a car or riding a bicycle. The use of mobile phones when driving is also not permitted under any circumstances. Germany has its own highway code.
If you want to get your German driving licence (class B) in Stuttgart, this is expensive and takes a long time. There are also a number of conditions that apply. For example, you must be at least 18 years old and you are required to take a practical and theory test. For this purpose, you are required to attend practical and theoretical lessons beforehand at a driving school in Stuttgart.
Driving licence: What do I need to bring with me to the driving school?
Furthermore, there are various forms of public transport (VVS), that you can use in Stuttgart. The VVS standard ticket is valid for all S-Bahn trains (marked with an 'S'), city trains (marked with a 'U'), regional trains (marked with an 'R') and buses within Stuttgart and the surrounding area. At every station you will find a general plan that illustrates which forms of transport travel where.
If you want to use local transport, i.e. public transport, you need to have a valid travel ticket. Travel tickets are valid for all the above stated VVS modes of transport. It is a criminal offence to travel without a ticket, can cost a lot of money and thereby be detrimental to your asylum application. The price for a ticket depends on how far you are wanting to travel. This is because Stuttgart is divided up into so-called 'zones'. The zones indicate the distance from the main train station.
Travel tickets can either be purchased at the SSB customer centre at Stuttgart's main station, at Rotebühlplatz or Charlottenplatz, or at any of the automatic ticket machines. If there is something that you don't understand or you have any questions about any of the 'zones', please ask someone for assistance. Multi-journey tickets must be additionally validated. There is a machine for validating tickets inside the bus or U-Bahn. Multi-journey tickets for the S-Bahn and trains must be validated before you travel. There is a machine located on the platform for this purpose. If you are unable to find this machine, please ask someone for assistance. If you take public transport very regularly, it is perhaps worthwhile buying a monthly ticket.
Bicycles are very often donated by helpful people from the local neighbourhood and provided by volunteers at the shared accommodation buildings. Ask a social worker whether this possibility exists at your particular shelter.
Monthly ticket: What do I need to bring with me to the SSB customer centre?
- Valid passport documents
- Proof of arrival (or BüMA)
- Bonus card + Culture
Traffic regulations
The traffic regulations and, above all, the behaviour of road users in Germany differ from those in your home country, sometimes considerably. So that you do not endanger yourself or others, there is an information brochure available in German, English and Arabic: The main traffic reguations in Germany (PDF).
Cars and driving licence
If you would like to drive a car, you can use the driving licence from your country of origin for up to six months. After this, however, you need a German driving licence otherwise you will be liable for prosecution.
It is illegal to consume alcohol when driving a car or riding a bicycle. The use of mobile phones when driving is also not permitted under any circumstances. Germany has its own highway code.
If you want to get your German driving licence (class B) in Stuttgart, this is expensive and takes a long time. There are also a number of conditions that apply. For example, you must be at least 18 years old and you are required to take a practical and theory test. For this purpose, you are required to attend practical and theoretical lessons beforehand at a driving school in Stuttgart.
Driving licence: What do I need to bring with me to the driving school?
- Valid passport documents
- Proof of arrival (or BüMA)
The Stuttgart sports associations offer more than 300 sports activities for refugees. This includes practically all the well-known sports - from cricket and football to adult/children's gymnastics.
If you are interested, please contact your social worker or a contact person at the refugee group. The Stuttgart sports associations look forward to meeting you!
Sport associations: Angebote für Sport und Bewegung (PDF)
If you are interested, please contact your social worker or a contact person at the refugee group. The Stuttgart sports associations look forward to meeting you!
Sport associations: Angebote für Sport und Bewegung (PDF)
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The public-service broadcaster, ARD (Arbeitsgemeinschaft der öffentlich-rechtlichen Rundfunkanstalten der Bundesrepublik Deutschland), translates its brief review of the news programme, 'Tagesschau', into
English and Arabic.
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The public-service broadcaster, ZDF (Zweites Deutsches Fernsehen), also provides subtitles for some reports and news broadcasts. This particular service is offered in
English and Arabic.
- The TV format used by the news channel n-tv is called Marhaba. The programme discusses everyday life in Germany and is broadcast in Arabic. Every Friday at 6 p.m.: www.n-tv.de/marhaba/
- The 'SWR News for Refugees' website is available in English, Arabic and Dari and can also be followed on Facebook
.
- 'Freies Radio' (Free Radio) makes free radio broadcasts with and for refugees every Tuesday from 5-6 p.m.: www.freies-radio.de/sendung/refugee-radio
News, information and services on the radio and online
Refugee Radio: news, information and service for refugees in Arabic. Every Monday to Friday on Al-Saut Al-Arabi (6 p.m. streamed live and 10:30 p.m. on the radio). Volunteers can download the news from Refugee Radio here every day in PDF format - for print, display and distribution. www1.wdr.de/radio/funkhauseuropa/programm/refugee-radio/deutsch/index.html
News and information about Stuttgart
On these online platforms and social networks, you can find information about city life and local government politics in Stuttgart. However, most of the information is only available in German:
- www.stuttgart.de (official website of the city of Stuttgart, German and English)
-
www.facebook.com/Stadt.Stuttgart/
(Facebook page of the city of Stuttgart)
- https://twitter.com/stuttgart_stadt (Twitter page of the city of Stuttgart)
- www.stuttgarter-zeitung.de (website of the daily newspaper, 'Stuttgarter Zeitung')
- www.stuttgarter-nachrichten.de (website of the daily newspaper 'Stuttgarter Nachrichten')
It is easy to make a mobile phone call in Germany. Places selling SIM cards for mobile phones include supermarkets and kiosks. Even if you are not registered, you can make calls on your mobile phone in Germany. You can use so-called prepaid cards for this. You must provide a German address to activate your card. During the first three months, it is sufficient to give the address of your refugee welcome centre.
Information sheets by Stiftung Warentest tell you what to be careful of when using your mobile phone within non-EU countries. The independent consumer organisation has put together all the key facts on the subject and had these translated into English and German. The information sheets in German, English and Arabic can be downloaded and printed in PDF format here:
Information sheet - Englisch (PDF)
Information sheet - German (PDF)
MInformation sheet - Arabic (PDF)
Information sheets by Stiftung Warentest tell you what to be careful of when using your mobile phone within non-EU countries. The independent consumer organisation has put together all the key facts on the subject and had these translated into English and German. The information sheets in German, English and Arabic can be downloaded and printed in PDF format here:
Information sheet - Englisch (PDF)
Information sheet - German (PDF)
MInformation sheet - Arabic (PDF)
In order that you can obtain your monthly ticket at a discounted price, the city of Stuttgart will send you the so-called 'Bonuscard + Kultur' (Bonus card + Culture). This also enables more affordable participation in cultural, sporting and social life in Stuttgart. The discounts apply, for example, to entrance to museums, the 'Wilhelma' zoo and the municipal swimming pools.
You can obtain the 'Bonuscard + Kultur' from the social benefits department of the social security office. In order to prepare yourself for this appointment, you should complete the bonus card application form, which you will find in the purple register. You then take the completed application along with you to your appointment at the social benefits office.
Bonus card: What do I need to bring with me to the social benefits office?
You can obtain the 'Bonuscard + Kultur' from the social benefits department of the social security office. In order to prepare yourself for this appointment, you should complete the bonus card application form, which you will find in the purple register. You then take the completed application along with you to your appointment at the social benefits office.
Bonus card: What do I need to bring with me to the social benefits office?
- Valid passport documents
- Proof of arrival (or BüMA)
- Bonus card application (completed)
